How can I return my order and what are your guidelines
We understand that occasionally you may change your mind or want to return an item to us. If you wish to return it to us, please send it to the below returns address within 14 days of delivery.
Please note that we cannot accept the return of items which have been opened or part-consumed.
Any returns should be sent to: -
Bulk™ (Returns)
Łąkowa 23,
Mirków,
55-095,
Poland
note that we are not able to cover the cost of returns postage on standard returns.
When you return the items back, please make sure you include a covering note with your order number, name and the reason for return otherwise we may not be able to process your return.
Have more questions?
Submit a request
What payment methods do you accept?
We believe that paying for your order should be a doddle so we offer a fast and secure one-page checkout experience.
When you place an order with Bulk™ you’ll be given the option of using one of our three trusted payment providers, Adyen, Klarna and PayPal. Adyen will allow you to pay via Visa Credit or Debit cards, Mastercard and Maestro cards. You may also be offered to Pay After Delivery, receiving 14 days to complete the payment at your convenience and at no extra cost (provided that you pay your invoice by the due date). This is great for ordering your supplements just before payday!
FAQ:
Q. Will I still be able to pay using PayPal?
A. Yes – full PayPal functionality still exists
Q. Who are Klarna?
A. They are a Swedish payment service provider who take end-to-end responsibility for your payment. They support 60m consumers worldwide.
Q. I have been asked to go to the Klarna site. Is this right?
If you have chosen to pay after delivery, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna's payment site where you can settle your payment to Klarna by card or via bank transfer
Q. If Klarna gives me the option to pay after delivery within 14 days, does a credit search take place against me?
A. Neither Klarna nor Bulk™ run credit searches against you that could impact your credit rating. Klarna may run unrecorded enquiries that do not affect credit scoring.
Have more questions?
Submit a request
Will I have to pay custom charges?
If ordering to countries outside of the EU you may be subject to customs charges when your parcel arrives in the designated country.
